What you’ll do
- Plan, publish, and adjust daily and weekly cleaning and runner schedules according to occupancy and demand.
- Coordinate field staff (cleaners, runners, greeters) to ensure all turnovers run efficiently.
- Provide training and onboarding to new colleagues, ensuring everyone understands Hostminded standards.
- Conduct quality checks on-site and give constructive feedback to team members.
- Support field operations hands-on when needed (light cleaning, delivery assistance, etc.).
- Communicate with Guest Operations about same-day changes, incidents, or urgent requests.
- Oversee supply and linen levels at properties and report restocking needs.
- Help improve internal workflows and documentation for smooth day-to-day execution.
Who you are
- You have experience in hospitality, cleaning coordination, or short-term rental operations.
- You’re organized, dependable, and can manage multiple moving parts calmly and clearly.
- You lead by example — not afraid to roll up your sleeves when needed.
- You have strong communication skills and enjoy supporting others to do their best work.
- You’re proactive and comfortable making decisions independently in the field.
- You can use (or are quick to learn) mobile and web tools for scheduling, reporting, and team communication.
- You speak English fluently.
What we offer
- A key role in a growing company redefining hospitality operations in Copenhagen.
- The opportunity to develop into a full-time leadership role as the team expands.
- Flexible scheduling through the low season; full-time from spring 2026.
- Supportive team culture and open communication.
- All tools, systems, and supplies provided.